Why You Need Food Safety Training for Your Food Service Employees

A big part of a successful food safety program is fostering a culture of smart practices among employees and ensuring that everyone stays compliant with rules and regulations.

“Not only are our products made fresh daily with attention to quality, but we have also implemented special equipment and procedures when preparing food,” Thompson says. “Also, all of our team members complete, as one of their first training classes, our food safety online training program. We also employ a company to assist in evaluation and training of the management teams to ensure safe food is delivered to our guests.”

According to Ward, Captain D’s thrives on a company culture of preparedness and safety, instilling each of these values in its employees from day one. “Through repeated application and practice of real-life scenarios, we’re able to not only train our employees but [also] help them form good habits,” she says.

Gerber notes that a hazard analysis and critical control points (HACCP) plan that clearly outlines the procedures is crucial for any manager in maintaining and documenting proactive measures. “Publishing guidelines in an onboarding manual to make sure all new hires are trained into good practices is also crucial,” she adds. “Posting rules of thumb for refrigerator temperatures, working-time timers, and cooking thermometers is also effective.”