How Understanding Cultural Differences Improve the Work Environment and the Bottom Line

For multicultural organizations and for that matter all organizations, to compete successfully in today’s challenging business environments, communication channels must operate at extremely efficient levels. If diversely populated businesses are to perform at their peak, management and staff need to clearly understand each other while appreciating and celebrating their differences–and not fooling themselves with complacent assumptions. This bittersweet experience is not only good for the work environment but it is good for the bottom line. –FQ

–This article previously appeared in OD Practitioner, the Journal of the Organization Development Network.

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• Greg W. Hudgins, MSOD, is an independent OD Consultant with more than 15 years experience with a Malcolm Baldrige recipient. Reach him at [email protected].