Supporting a Store Brand

In addition, an audit provides the opportunity to verify that proper pre-requisite programs are in place to support a supplier’s Hazard Analysis and Critical Control Points (HACCP) plan. Numerous programs are up for review, such as pest control, sanitation, maintenance, waste management, recall and withdrawal, and Good Manufacturing Practices.

Just as important as dedication to creating a quality product is a sense of pride in operations. Visiting a site provides the chance to speak with key personnel. Not only does engaging in dialog offer insight to the product but it indicates whether attitudes are positive and that there is a true desire to be a part of a larger team.

Finally, the atmosphere and care on a farm must extend beyond the fields and on the road to the processing plants. Farms must put thought into logistics for transporting their fruit, ensuring that product is handled appropriately and kept at proper temperatures. Plans should be well thought out and economical.

Adhere to Stringent Examinations

With private label products, retailers risk their reputations on the quality contained within. And it’s not just quality that is a concern. Food safety is critical, and many retailers with their own labels are requiring certifications from all members within their supply and manufacturing chains.

In the last five years, for instance, several national grocers began to require all of their suppliers adhere to Global Food Safety Initiative (GFSI) standards. Meeting such standards provides a “high degree of confidence” in the design, implementation, and maintenance of food safety management systems. After fully and consistently implementing the requirement across all private label suppliers, the retailers are seeing a significant decrease in the number of recalls.

When selecting a manufacturing partner, develop an evaluation process that incorporates a review of documents and certifications. Such a step ensures that suppliers will be in line with a retailer’s commitment to providing quality, safe food products. As there is no overarching, governing body that certifies vendors and suppliers, it’s up to retailers and their manufacturing partners to establish guidelines for those interested in doing business with them.

For processors and manufacturers, GFSI standards are common and provide assurance of safe food management programs. In addition, the Safe Quality Food (SQF) certification program is recognized worldwide among those seeking a “rigorous, credible food safety management system.” With the recent passage of the Food Safety Modernization Act, all parties in the food supply chain will be required to pay heed to additional food defense measures.

When evaluating along the supply chain and assessing farms, consider Good Agricultural Practices (GAP). Following GAP may involve delving into farm sanitation or spray records. In essence, by taking the time to verify production, handling, packaging, and storage practices, the farm’s ability to produce safe, quality food will become evident.

During the evaluation process and facility or farm tours, request supporting documentation of an operation’s commitment to safety and quality. Documents may include policies, procedures, a HACCP plan, audit schemes, and results, as well as any pertinent certifications. Be sure documents are up-to-date, and be prepared to invest significant time in researching a potential supplier or vendor. Depending on the supplier, the produce, and any unique parameters for ingredients or handling, the process could take anywhere from several days to a couple of months.

A supplier evaluation program does not end with the initial approval. Rather, each supplier should be evaluated continuously to ensure that standards are maintained. Consider requiring annual updates of audit records and certifications. Also, revisit farms and facilities several times a season for greater assurance that safe, quality ingredients are received.

Price Drives Decisions

Price is a critical factor in any arrangement, but it is typically considered last in a three-tiered deal. Once suppliers are vetted for the volume of product required and quality standards are met, price must fit into a company’s model.