Timely Performance Measurement and Analytics in a Demand-Driven World

The Supply Chain Council (http://www. supply-chain.org) lists several hundred key performance indicators straddling its Plan, Source, Make & Deliver SCOR model. Sales, manufacturing, supply chain, financial, and purchasing are some of the key analytics and performance areas to focus on in support of your demand driven perfect order performance goals.

By leveraging new business tools like these, based on the same investment rationale that manufacturers apply every day when investing in capital equipment to help streamline their plants, performance management and analytics tools can help food and beverage manufacturers improve perfect order performance in their demand-driven supply chains.

Summary

While improving responsiveness to customer demand is important, being demand-driven is about more than just being responsive and executing efficiently. Understand how to measure performance within your own organization, as well as with both your demand and supply trading partners. Include your customer’s success measures in your own perfect order definition.

Aim for continuous improvement, both in manufacturing processes, as well as with trading partners, based on agreed upon and meaningful performance target metrics that can be supported by ongoing performance results as proof points. These results should be accessible for near real time visibility, as well as for ongoing historical trend analytics, within the manufacturer’s business, but just as importantly, with all suppliers and customers in the demand-driven supply chain.

Beth Berndt is director of industry solutions for consumer products at Ross Systems. Reach her at 770-351-9600 or [email protected].